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Australian Public Service · Last updated November 2026

Australian Taxation Office (ATO) Officer: Client Engagement, Graduate and School Leaver Entry: free practice test

ATO officers help people and businesses meet their tax and super obligations: answering client enquiries, processing returns and payments, compliance and debt work, data and digital roles, and policy and law work for graduates. To be eligible you must be an Australian citizen when you apply, be up to date with your own tax, super and registry obligations, and not work in the tax and super industry while employed. Selection uses a tailored resume, sometimes a written response or online tests, a virtual interview and referee reports, then pre-engagement integrity checks before an offer.

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About the ATO Officer exam

ATO officers help people and businesses meet their tax and super obligations: answering client enquiries, processing returns and payments, compliance and debt work, data and digital roles, and policy and law work for graduates. To be eligible you must be an Australian citizen when you apply, be up to date with your own tax, super and registry obligations, and not work in the tax and super industry while employed. Selection uses a tailored resume, sometimes a written response or online tests, a virtual interview and referee reports, then pre-engagement integrity checks before an offer.

What's on the exam

ATO Officer
The Job and Eligibility
6 key facts
Online Skills Tests: Reading and Reasoning
6 key facts
Online Skills Tests: Numeracy and Tax Data
6 key facts
Tailored Resume and Written Response
7 key facts
Integrity Checks, Secrecy and Security
7 key facts
Interview, Assessment Centre and ATO Core Skills
6 key facts
Application Strategy and Timeline
7 key facts
Training and Career Path at the ATO
6 key facts

Each branch is a topic in the official outline. Members see every key fact on the full mind map. Read the free study guide →

How to pass the ATO Officer exam

  • Tailor your resume to the "Who we're looking for" points in the candidate kit. The ATO says generic or reused resumes may not show your suitability and could stop you being shortlisted.
  • Know the nine ATO core skills: change fit, client service, collaboration, communication, data literacy, digital literacy, innovation, planning and delivery, and problem solving. Prepare one STAR example for each.
  • Get your own tax affairs in order now. Lodgement and payment compliance is part of the integrity check, and registered tax or BAS agents may be told to cancel their registration.
  • If you are found suitable but not placed, stay ready: ATO merit pools last up to 18 months, can be used for similar jobs in similar locations, and may be shared with other APS agencies.

Save your results and get your Readiness Score

Create a free account after the test: your score by topic, a mistakes bank, the complete study notes for the first topic, flashcards and the Hiring Process Cheat Sheet.

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What's in the premium ATO Officer prep

Premium ATO Officer prep is studied one topic at a time. Each step starts with that topic's key notes and flashcard deck, then its own question sets of 25, so you master one topic before you move to the next. When every topic is strong, the 6 full mock exams show you're ready.

3,000practice questions, every answer explained
6full-length mock exams, 50 questions each, timed
800flashcards with spaced repetition, sorted by topic
60comprehensive key notes across 8 topics

Your step-by-step study path

  1. 1
    The Job and Eligibility8 key notes, 100 flashcards, then 375 practice questions in 15 sets of 25
    Notes free with an account
  2. 2
    Online Skills Tests: Reading and Reasoning8 key notes, 100 flashcards, then 375 practice questions in 15 sets of 25
    Premium
  3. 3
    Online Skills Tests: Numeracy and Tax Data8 key notes, 100 flashcards, then 375 practice questions in 15 sets of 25
    Premium
  4. 4
    Tailored Resume and Written Response8 key notes, 100 flashcards, then 375 practice questions in 15 sets of 25
    Premium
  5. 5
    Integrity Checks, Secrecy and Security7 key notes, 100 flashcards, then 375 practice questions in 15 sets of 25
    Premium
  6. 6
    Interview, Assessment Centre and ATO Core Skills7 key notes, 100 flashcards, then 375 practice questions in 15 sets of 25
    Premium
  7. 7
    Application Strategy and Timeline7 key notes, 100 flashcards, then 375 practice questions in 15 sets of 25
    Premium
  8. 8
    Training and Career Path at the ATO7 key notes, 100 flashcards, then 375 practice questions in 15 sets of 25
    Premium
  9. Final step: 6 full mock exams50 questions each, timed like test day. Pass them, then book your exam.
    Premium
Free with an account

Read the complete ATO Officer study notes for “The Job and Eligibility”

Our first full set of comprehensive notes, about 11 minutes of reading: What ATO officers do · Eligibility rules · Entry pathways and pay · What the ATO looks for, a worked exam example, the traps examiners use and a one-minute recap. Create a free account to read it and see how premium notes work before you decide.

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Study tools included

3,000 practice questions

3,000 exam-style questions per exam, organized topic by topic in sets of 25. Every answer explained, with the rule it comes from.

6 full mock exams

6 full-length timed mock exams per exam, with real question counts and time limits, so test day feels like practice day.

Exam Readiness Score

One 0 to 100 number that tells you when you're ready to book. Reach 80 and you're covered by our Pass Guarantee.

800 flashcards + spaced repetition

800 flashcards per exam, in a deck for each topic, that come back right before you'd forget them. Five minutes a day keeps every number fresh.

60 comprehensive key notes

60 key notes per exam, split across its topics and each explained in full: the concepts, worked exam examples, the traps examiners use and a quick recap. Your first set is free with an account.

Mind maps

See the whole exam on one screen: every topic and the facts under it.

Sample questions with answers

These are the questions in the free test above, with answers. Try the test first. You'll learn more by getting some wrong.

1. Which of these is NOT one of the ATO's published eligibility requirements to work with it?
Answer: Hold a university degree in accounting or law. The ATO lists four eligibility rules: citizenship at the time you apply, compliance with your own tax, super and registry obligations, not working in the tax and super industry during your employment, and satisfying its integrity checks. A degree is needed only for the graduate program or specialist roles, not for most client engagement jobs.
2. Passage: "Taxpayers who lodge through a registered tax agent may have later due dates than those who lodge themselves, provided they are on the agent's lodgement list before the standard due date." Which statement is supported?
Answer: A taxpayer added to an agent's list after the standard due date may not get the later date. The later date applies "provided" the taxpayer is on the agent's list before the standard due date. Someone added after that date has not met the condition, so they may not benefit. The other options either drop the condition or invent rules the passage does not state.
3. A procedure says: "Verify a caller's identity with two pieces of information before discussing their account. If the caller is a representative, check they are listed as an authorised contact." A caller says she is ringing for her husband and can give his date of birth and address. What should the officer do?
Answer: Check whether she is listed as an authorised contact before discussing the account. She is a representative, so the second rule applies: she must be an authorised contact on the account. Knowing someone's details is not authority to discuss their tax affairs. Tax information is protected by strict secrecy laws, so officers follow identity and authority checks exactly.
4. Statement: "All officers in the debt team have completed hardship training. Some officers who completed hardship training also work weekends." Which conclusion follows?
Answer: Every officer in the debt team has completed hardship training. The first sentence directly says every debt team officer has completed hardship training. The second sentence says some trained officers work weekends, but those might all be outside the debt team, so you cannot conclude that any debt team officer works weekends, or that none does.
5. A business sells goods for $4,400 including GST. GST is 10% of the GST-exclusive price. How much GST is included?
Answer: $400. If the GST-exclusive price is P, then P + 0.1P = $4,400, so P = $4,000 and GST is $400. Taking 10% of the GST-inclusive price ($440) is the classic error. A quick rule: GST in a GST-inclusive amount is one eleventh of it.
6. A client owes $3,600 and agrees to a payment plan of equal fortnightly instalments over 24 weeks. How much is each instalment?
Answer: $300. Twenty-four weeks is 12 fortnights. $3,600 / 12 = $300 per fortnight. $150 is the weekly amount, which is a common slip when a question mixes weeks and fortnights. Convert the time period to the payment frequency first.
7. A contact centre team took 2,880 calls in a week. 15% needed a call-back and 25% of those call-backs were not completed in 48 hours. How many call-backs missed the 48-hour target?
Answer: 108. Call-backs: 15% of 2,880 = 432. Missed: 25% of 432 = 108. 720 is 25% of all calls, which skips the first step. In multi-step percentage questions, apply each percentage to the right base in order.
8. The ATO asks for a written response using the STAR model. Which response best shows the "client service" core skill?
Answer: "In my bank teller role, a pensioner was charged a fee in error. I checked the account history, explained what happened, arranged the refund the same day and flagged the system fault to my manager, who had it fixed for all accounts.". STAR answers give a real Situation, your Task, the Actions you took and a Result. The second option shows empathy, problem solving and a result that helped other clients too. The rest make claims or general statements with no evidence, which panels cannot score.
9. For the ATO's pre-engagement integrity check, when must you provide national police checks from other countries?
Answer: If you lived overseas for a total of 12 months or longer in the past 5 years. The ATO asks for a national police check from each overseas country you lived in, plus evidence of those addresses, if you lived overseas for a total of 12 months or more in the past 5 years. If you spent most of the past 5 years outside Australia you may not be eligible. Short holidays do not trigger this rule.
10. Which extra checks does the ATO run for external candidates at APS 6 and above or in higher-risk positions?
Answer: Verification of 5 years of employment history, bankruptcy and Tax Practitioners Board register searches, and a review of your public online presence. For APS 6 and above or higher-risk roles, the ATO adds employment history verification for the last 5 years (including conduct and reasons for leaving), searches of the bankruptcy and Tax Practitioners Board registers, and a digital footprint review of publicly accessible social media. Polygraphs, home visits and fitness tests are not part of its published checks.
11. You start at the ATO and a close friend asks you to check whether a business he is about to invest in has a tax debt. What should you do?
Answer: Decline. Taxpayer information is protected by secrecy laws and may only be accessed and disclosed for official duties. ATO staff sign a declaration of secrecy and must uphold it; tax information can only be accessed and disclosed as the law allows for official duties. Unauthorised access or disclosure can lead to dismissal and criminal penalties. The ATO also lists upholding your secrecy declaration as an ongoing integrity requirement.
12. Which of these is one of the ATO's nine published core skills?
Answer: Data literacy. The ATO's core skills are change fit, client service, collaboration, communication, data literacy, digital literacy, innovation, planning and delivery, and problem solving. Job-specific skills and knowledge, such as tax law, are listed separately in each candidate kit.
13. In an ATO virtual interview you are asked: "Tell us about a time you had to adapt to a significant change at work." Which core skill is the panel most likely assessing?
Answer: Change fit. The ATO defines change fit as adapting to change, supporting change initiatives and helping others on their change journey. A strong answer describes the change, how you adjusted, how you helped others and what result followed.
14. For the 2027 ATO Graduate Program, applications opened 2 March 2026. When did the program start?
Answer: 1 February 2027. The ATO's timeline ran: applications 2 March to 9 April 2026, online assessment late April, assessment centre May and June, referee reports July and August, merit pool notices mid-August, security checks and offers from September, and program start on 1 February 2027. Applications for 2028 reopen in March 2027.
15. Under its "similar locations" rule, if you are in an ATO merit pool for a Box Hill job, which office's job could you also be offered?
Answer: Dandenong. The ATO treats Melbourne, Box Hill, Dandenong and Moonee Ponds as similar locations; Sydney, Parramatta and Penrith are another group, and Brisbane and Upper Mount Gravatt a third. Merit pools last up to 18 months, so being flexible about locations in the same group increases your chance of an offer.

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Certification guide

How to get a government job in Australia: Australian government jobs are filled on merit: you apply for an advertised role, you're assessed against what the job needs and the employer's published values, and the most suitable person is offered the job. The details differ between the [Australian Public Service](https://www.apsc.gov.au/working-aps/joining-aps), the state public services, the police forces and Defence. Here is how each one hires, what they look for and how to prepare.

ATO Officer exam FAQ

How many questions are on the ATO Officer exam?

Varies by job. The ATO says you will generally complete 3 or more of: resume, written response, interview, work sample test, online testing, assessment centre and referee reports; its most common process is a resume assessment, virtual interview and referee report. Question counts for online tests are not published, with a time limit of not published. graduate online assessments ran in late april 2026 and the online assessment centre in may and june 2026. Format: online assessments are unsupervised. the ato publishes guidelines on when ai tools may and may not be used in its recruitment; read them before you write a response or sit a test.

What is the passing score for ATO Officer?

No published pass mark. You must perform well at each stage to progress; suitable candidates enter a merit pool (not ranked for the graduate program) that is valid for up to 18 months.

How much does the ATO Officer exam cost?

No fee to apply or to sit any assessment. Most government agencies charge no application fee, but some tests and checks cost money (for example Victoria Police's entrance exam, medicals, first aid certificates and police checks). Confirm current costs on the agency's recruiting website before you apply.

Which languages is the ATO Officer exam offered in?

English.

Where do I take the ATO Officer exam?

Online application on ATO Careers. Depending on the job: resume assessment, written response, online testing, work sample test, video recording or virtual interview, assessment centre and referee reports. Graduate applicants sit online skills assessments and an online assessment centre with an interview.

Is this ATO Officer practice test free?

Yes. The 15-question practice test on this page is free, with an explanation for every answer and no signup. A free account also unlocks the complete study notes for the first topic. The full ATO Officer prep is Premium at A$89 a month for this exam.

What's in the premium ATO Officer prep?

3,000 practice questions organized topic by topic (The Job and Eligibility: 375; Online Skills Tests: Reading and Reasoning: 375; Online Skills Tests: Numeracy and Tax Data: 375; Tailored Resume and Written Response: 375; Integrity Checks, Secrecy and Security: 375; Interview, Assessment Centre and ATO Core Skills: 375; Application Strategy and Timeline: 375; Training and Career Path at the ATO: 375), 6 full-length timed mock exams of 50 questions, 800 flashcards and 60 comprehensive key notes split across all 8 topics, plus a mistakes bank and the Readiness Score.

Compare ATO Officer with other government careers

Related practice tests

Exam details are summarized from the official candidate information available in November 2026. The recruiting agency changes formats and fees, so confirm with Australian Taxation Office, recruiting through ATO Careers (ato.nga.net.au) and, for some graduate streams, the Australian Government Graduate Program portal on APSJobs before you book. AusGovCareer is an independent career-prep service, not affiliated with or endorsed by any government agency.

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